We hope that you will be completely satisfied with your order. If for any reason you're not, we will gladly refund or exchange any unused merchandise as long as you present a receipt with the original packaging with original contents, in re sellable condition within 30 days from the date you order it.
You may ship the unworn merchandise back to us within 30 days of purchase for refund or exchange. Returns must be accompanied with a copy of your original receipt. Refunds will be issued in the original form of payment. Shipping charges are not refundable. However, if you choose to exchange an item, you will not be charged additional shipping and handling charges. Exchanged items will be sent UPS ground.
Be sure to include the return/exchange form provided with your order. Please allow 4– 6 weeks for your return to be received, processed, and appear on your credit card statement.
Returns and exchanges for products NOT purchased through polyborder.com.
Return and exchange requests for product purchased directly through one of our authorized retailers should be processed directly through that retailer. We only accept returns for purchases made through polyborder.com